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What Non-Verbal Communications are you missing?

Mar 30, 2016 9:00:00 AM / by Chris Townsend

Chris Townsend

Did you know that in a normal conversation between two people, less than 35% of communication is transmitted audibly. So, that means the other 65%(!) of communication is conveyed non-verbally. Just imagine the advantages video meetings offer, allowing you to tap this extra 65%.

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Breakdown of non-verbal communication

Let's take a look at the type of communications you only get with a face to face meetings:

  • Facial expressions
  • Positive Gestures
  • Open Palms
  • Eyes, Lips and muscle movement express many feelings
  • Eye-to-eye confrontation
  • A Smile!
  • Posture
  • Hand Movements
  • Meetings via Video


Video meetings allow you to take advantage of the other 65% of communications you're missing out on when a face to face meeting just can't be arranged. Being able to hold a conversation with a customer or colleague over video allows you to pick up on the majority of the non-verbal communications you would otherwise be missing, whether it's seeing a concerned look when setting up a project, or seeing a customer visibly reassured by a face to face service call. Video Conferencing can add an extra level of quality and professionalism to your business portfolio.

 

The other benefits


There is also a whole host of other benefits of using video conferencing for your meeting spaces, these can range from collaboration on live documents, inviting contacts into virtual meeting spaces from anywhere around the world, at any time.

Topics: Blog

Chris Townsend

Written by Chris Townsend

Marketing Specialist, London Office