Pinnaca - Vantage Point

Vantage Point

Bringing new communications technology into your organisation

Oct 10, 2016 8:00:00 AM / by Chris Townsend

Chris Townsend

Bringing new communications technology and tools into your organisation can increase productivity, boost sales and help employees make better decisions faster while also considering more inputs. But getting every employee on board is often a challenge.



According to a study by MIT Sloan Management Review and Capgemini Consulting, the vast majority of managers believe that “achieving digital transformation is critical” to their organisations. However, 63% said the pace of technological change in their workplaces is too slow, primarily due to a “lack of urgency” and poor communication about the strategic benefits of new tools. Even though visual communications is becoming more common, particularly with millennial knowledge workers, we believe that savvy managers looking to integrate Microsoft Skype for Business into their video conferencing and collaboration environments should consider a five-step process.


  • Step 1 - State the case – why are we doing this?
  • Step 2 - Weigh the larger strategy options. 
  • Step 3 - Consider your internal skill set and support resources vs. strategy options 
  • Step 4 - Roll out a solution - carefully. 
  • Step 5 - Train users, drive adoption, welcome user feedback

Read the full whitepaper here:

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What we do:

Pinnaca provides a range of services including Managed Services, hosting, hardware and Professional Services:

Hosted services: Pinnaca offers a complete spectrum of cloud-based services that can be used independently or in conjunction with existing customer deployments.

Managed services: Pinnaca’s managed video service is a program in which Pinnaca will install, activate, support and manage "premise-based" equipment purchased by a customer.

Hardware sales and support: Pinnaca is a certified value-added reseller for leading brands of video conferencing, streaming, and unified communications solutions.

Pinnaca’s User Adoption Program: The company’s mission is to ensure its customers are “Comfortable, Competent, and Confident” when using their video solutions.



Topics: Blog

Chris Townsend

Written by Chris Townsend

Marketing Specialist, London Office