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Pinnaca Joins Short List of HIPAA Compliant UC&C Providers

Oct 5, 2017 2:09:08 PM / by Pinnaca


Enhanced Compliance Facilitated by Partnership with Allendevaux & Company

SLOUGH, Berkshire.October 5 2017 Pinnaca, a leading provider of managed video conferencing, telepresence and visual collaboration services, has announced that it has achieved HIPAA compliance. Working with its regulatory compliance and cybersecurity partner Allendevaux & Company, Pinnaca has implemented administrative, technical and physical controls, enabling healthcare entities to collaborate securely and share sensitive information in a confidential and legal manner. By employing Pinnaca’s portfolio of cloud tools, healthcare professionals can exchange instant messages, employ video and audio conferencing, and share content with end-to-end encryption, fully complying with the Health Insurance Portability and Accountability Act (HIPAA).

“Pinnaca is one of the few UC&C providers that has integrated HIPAA policies and practices into its Information Security Management System (ISMS),” said Rebekah Allendevaux, Senior Partner and Analyst at Allendevaux & Company. “The result is a certified ISO/IEC ISO27001:2013 ISMS that ensures all aspects of HIPAA and HITECH are practiced company-wide, audited by a third party, every six months.”

“Healthcare organizations have an obligation to ensure patient information remains confidential and secure at all times. Pinnaca is a partner that understands the importance of absolute security for sensitive patient ePHI,” stated Dan Tanel, CTO at Pinnaca. “The medical community is becoming increasingly reliant on UC&C technologies. It is critical that healthcare organizations rely on a partner that is HIPAA compliant so that patient ePHI communicated through video, instant message, or audio is completely safeguarded. It’s fantastic that the medical community is embracing UC&C, but it must be done the right way.”

Since October 2015, Pinnaca has been working with Allendevaux & Company to deepen and broaden its information security practices across its offices in Asia, Europe, and the Americas. These activities span regulatory compliance conformance (such as the GDPR, HIPAA, PIPEDA and others), risk management conformed to ISO/IEC 27005:2011, biannual risk assessments, ongoing technical vulnerability scans, penetration testing by certified testers, among other practices. Gartner Group recommends an enterprise establish a systematic model to regularly scan its information assets, and Pinnaca has cemented this in its ISMS as part of its operational procedures, performed by its cybersecurity partner.

Earlier this year, Pinnaca certified to the EU-US Privacy Shield with the US Department of Commerce, attesting to higher standards of data protection for personally identifiable information shared between its Americas and EU footprints. Taken together, these efforts demonstrate Pinnaca’s ongoing commitment to third party accountability and continual improvement of information security and regulatory compliance.

Click here to find out how Pinnaca’s solutions are benefiting the medical and telemedicine industries. Interested in finding out more about Pinnaca and the industries that it serves? Visit the vertical market solutions page on our website.

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About Pinnaca

Pinnaca ( is an independent leading provider of managed videoconferencing, telepresence and visual collaboration services.  Privately held and headquartered in Berkshire, UK with regional offices in Minnesota, New York, Toronto, Singapore and Hong Kong, Pinnaca provides customized state-of-the-art products, services and solutions from the world’s finest manufacturers.  Pinnaca is a global certified partner of Acano, Cisco, Polycom, Pexip, Vidyo, Avizia and Vyopta, and maintains strategic alliances with key vendors, including Ashton Bentley, in the company’s A/V integration practice.


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Topics: Press Releases, HIPAA


Written by Pinnaca