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Security for your unified communications

Feb 5, 2018 9:30:00 AM / by Chris Townsend

Chris Townsend

These days, the idea of getting hacked is one of the most daunting thoughts of any business owner. Security breaches prove costly to a business’s bottom line; reports indicate that on average a company that has experienced a cyber attack can expect to lose $713,000[1], which is a problematic issue for SMEs to handle. As crippling as the fiscal deficit of a cyberattack can be, customer confidentiality, compliance issues, and business reputations are all affected from the devastation that ensues when companies do not adequately protect their data.



Although the consequences of a successful cyber attack are virtually universal, the security priorities and corresponding benefits of Unified Communications and Collaboration (UC&C) vary by industry. Here’s what’s at stake for the finance, legal and utility industries:



Billions of financial transactions take place worldwide on a minute-to-minute basis; it’s obvious that a lot is at stake for any financial company operating in the cyber world. An increasing number of financial professionals are turning to UC&C solutions for instant communication about transactions, M&A, business strategy and so much more. It’s unquestionably important to ensure your confidential communications are transmitted via a tightly sealed, secure UC&C solutions package.



Lawyer-client-confidentiality is a concept synonymous with the legal industry. The number one enemy of confidentiality is a security breach, so needless to say, lawyers and legal professionals must ensure that they are communicating with clients, paralegals, experts, witnesses and other courtroom personnel within the highly secured spaces that UC&C can provide.



UC&C needs to be front and center when considering customer confidentiality, one of the biggest security concerns for a utilities organization. Utility companies serve large numbers of consumers, and as such, have confidential information regarding customer identification, utility usage, payment details, billing histories and other sensitive information that needs to remain safeguarded so as not to fall into the wrong hands.


Let Pinnaca Guide Your UC&C Strategy

Pinnaca offers a UC Cybersecurity Assessment that focuses on reducing the risk of cyber attacks, resulting in measurements and recommendations to raise the company’s defenses. The UC Cybersecurity assessment also helps to satisfy regulatory compliance requirements, starting with a measurement of a company’s security posture and ensuring the appropriate safeguards are in place. Pinnaca’s team of certified cybersecurity professionals are experienced UC&C consultants, understanding the specificities of UC communication protocols, infrastructure, and endpoints. Click here to explore our cybersecurity solution options.

[1] CNBC – Ransomware can cost firms over $700,000; cloud computing may provide the protection they need


* In depth pages coming soon.




Topics: Blog

Chris Townsend

Written by Chris Townsend

Marketing Specialist, London Office