WHITEPAPER: A GUIDE TO THE UNIFIED END-USER
An End User Oriented Approach to UC Adoption
The fastest path to a cost effective and full-featured UC environment may be found by focusing more on your end user's behavior and work habits than on the underlying technology. This paper focuses directly on the end user by providing a view of today's typical UC environment and end user utilization - and offers a user-oriented program intended to increase adoption through end-user engagement.
What You'll Learn:
- Analysis of today's UC-enabled enterprise
- End User UC behavior/utilization of collaboration technology
- End user role management from assessment to UC service alignment
- Supporting and developing end user engagement