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Vantage Point

Why using a 3rd Party for Unified Communication solution shouldn't be scary!

Aug 3, 2018, 9:15:00 AM / by Chris Townsend

Chris Townsend

Choosing to use a 3rd Party solution is often considered a scary subject for any internal team. Here we look at why 'Outsourcing' shouldn't be scary, any why considering using a 3rd Party as a UC provider could be beneficial for your business.


Increase efficiency

Just as Unified Communications can improve your day to day efficiencies, outsourcing to a provider can take the strain of your IT and Operations departments. 


They're the experts, so you don't have to be!

If you're not in the Unified Collaboration business, having to build, monitor and manage a global communication and collaboration network can be a daunting task. Do you understand the in's and outs of video conferencing ports and interoperability between the leading solutions in the market? The third party are the experts, so your workers don't have to be, which, of course, enables you too...

Focus on your core business!


Level the playing field

When your Unified Communications and Collaboration systems are set up by different (or former) staff members office to office, it increases the risk of problems. With an outsourced provider, they'll ensure your endpoints and network are set up correctly and monitored 24/7 to assure they'll work when you need them!


Reduce risk

What happens when it breaks, and there's an issue you're not prepared for?  


Reduce your costs

Unquestionably your budget is saturated with essential outgoings that are mission-critical to your companies day to day runnings. Unified communications, as previously stated, come with a need for specific knowledge, cost requirements and 24/7 requirements.


What we do

Transform your video infrastructure and internal resource strategy with Pinnaca’s public, private or hybrid solutions that grow as your business expands. Provide your end-users with an all-embracing video collaboration experience while accelerating your company’s organisational productivity. Pinnaca’s Global Managed Service lowers costs by outsourcing the operation, support, management and maintenance of your entire, multi-vendor video estate.





Topics: Blog

Chris Townsend

Written by Chris Townsend

Marketing Specialist, London Office